If you live in the Hudson, Quebec area and would like to pick up your order I am happy to make those arrangements and if I'm not home I can offer you a porch pickup, simply select "self-pickup" at checkout. All other orders ship by Canada Post and the price will be calculated at checkout based on your delivery location. Items that meet the requirements for oversized letter mail will be eligible for this less expensive shipping method. Customized items are non-returnable and non-refundable. For all other items please contact me to discuss available options. Please note that any shipping expenses incurred are non-refundable.